Personalized banners are made for one order.
Once production starts, the product is tied to the submitted design details. That means returns are handled around proof accuracy, production quality, and fulfillment issues instead of simple preference changes.
Double-check names, numbers, class years, and school details.
Make sure the selected product size is right before checkout.
Ask support before ordering if any detail is uncertain.
Approved proof details are what production follows.
The proof review step is where spelling, roster details, photo choice, sponsor placement, and general layout should be checked carefully.
Look for small spelling and number issues.
Confirm sponsor logos and team marks are correct.
Share corrections before production begins.
Production or fulfillment issues should be documented quickly.
If a banner arrives damaged, misprinted, or different from the approved production details, support can review the order record and determine the right correction path.
Send the order number.
Include photos of the product and packaging.
Keep the original item until support reviews the issue.
Sensitive deadlines should be cleared before checkout.
If the order has a banquet date, senior night, tournament, sponsor requirement, or unusual install plan, ask first. It keeps production from starting with unclear expectations.
Share the event date and location.
Mention any roster changes that may still happen.
Confirm whether the artwork is final or still being gathered.